Privacy Policy

Who we are

IO Studio LLC (“IO Studio”, “we”, “us”) is an AI-native studio based in El Paso, Texas. This policy describes how we collect, use, and protect personal information when you visit io-studio.ai, contact us, or use our services. Questions: contact@io-studio.ai.

Information we collect

Contact details you provide directly — such as your name, email address, and phone number — when you fill out a form, book a call, message our assistant, or become a client.

Basic usage data collected automatically, such as pages visited and general device information, used to operate and improve the site.

How we use your information

To respond to your inquiries, provide and coordinate our services, send appointment and service communications you have requested, and improve our website and offerings. We do not sell your personal information.

SMS / text messaging privacy

If you opt in to receive text messages from IO Studio, we use your phone number solely to send the communications you consented to (such as appointment reminders, service notifications, and replies to your inquiries).

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in consent and phone numbers collected for SMS purposes are not sold, rented, or shared with any third party.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding messaging providers acting on our behalf solely to deliver the messages.

You can opt out at any time by replying STOP, or get assistance by replying HELP. See our SMS Terms & Conditions at io-studio.ai/sms-terms.

Sharing

We share personal information only with service providers who process it on our behalf to run our business (such as hosting, scheduling, email, and messaging delivery providers), under obligations of confidentiality, or when required by law. We never share your information with third parties for their own marketing.

Data retention & security

We keep personal information only as long as needed for the purposes above or as required by law, and we use reasonable administrative and technical safeguards to protect it.

Your choices

You may request access to, correction of, or deletion of your personal information at any time by emailing contact@io-studio.ai. To stop SMS messages, reply STOP to any message.